Support2026-08-22T11:02:10-07:00

Frequently Asked Questions

How do I purchase a sermon?2026-08-22T10:59:48-07:00

Select Shop All from the main menu, then browse or search for the sermon you would like. Select Add to Cart on the product page.

When you are ready to check out, select the cart icon in the upper-right corner of the website. Review your cart, then follow the prompts to sign in or create an account and complete the checkout process.

  • If you have a free account, you will be charged the listed price for each item in your cart.
  • If you have an active annual membership, follow the same add-to-cart and checkout process. You will not be charged an additional fee because your membership includes up to 52 store downloads during your membership year.

After checkout, you will receive a confirmation email with a receipt and download link. Your purchased items will also appear under My Downloads in your account dashboard, where you can access them at any time.

How do I download my purchase?2026-08-22T11:18:48-07:00

Once your purchase is complete, you will be directed to a confirmation page where you can download your files immediately.

You will also receive a confirmation email containing a download link. To ensure you receive it, add iFindSermons to your safe senders list. If the email does not appear in your inbox, check your spam or junk folder.

You can access your purchases at any time while signed in. Select your name in the upper-right corner of the website (for example, Hi, Mark), then select My Downloads. Watch the video below to see how to find your purchased files.

All sermon products are digital downloads provided in Microsoft Word (.docx) format. You can open and edit these files using:

  • Microsoft Word
  • Apple Pages
  • Google Docs, available free through Google Drive

Please note: Reselling or redistributing any portion of content purchased from iFindSermons is strictly prohibited.

How do I request additional support?2026-08-22T10:53:34-07:00

If you cannot find the answer to your question in our FAQs, please submit a support request.

We are happy to assist with questions about:

  • Creating or accessing your account

  • Purchases and downloads

  • Annual memberships

  • Discount codes

  • Limited technical issues

Because iFindSermons is a small, family-owned business, please allow 24–48 hours for a response.

How do I request a refund?2026-08-22T11:00:08-07:00

To request a refund, complete our support form and include the email address associated with your account and your order number.

Because our products are digital downloads, refunds are available only if you have not downloaded the purchased content. Refunds cannot be issued once a file has been downloaded. Our system records download activity so that we can confirm eligibility.


Don’t see the answer to your question? Send us an email through the support form.

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